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Read how Skedify helped the team of experts at hypotheek.winkel connect with more customers.

Results at a glance

  • A measurable improvement in visitor-to-appointment ratio. Today, 2/3rds of all branch appointments are booked through their digital channels.
  • Significantly fewer wasteful activities such as ineffective follow-ups, no-shows and manual (re)scheduling.
  • An increase in post-appointment customer satisfaction data, reflected in higher CSAT (96) and NPS (78) figures.

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