How does Skedify work?

How does Skedify work?

• Manage team's availability, distribute your resources effectively and set up enterprise level security standards

  • Manage Skedify user roles and access rights, activate or disable individual accounts or branches and set up company-wide rules.

  • Give your team full control over their availability, from branch specific priority, reassigning and scheduling rules to individual employee agenda and exceptions.

  • Use pooled availability to amplify accessible time-slots for your page visitors to choose from when booking a consultation with your experts.

  • Choose between tentative customer meeting suggestions to arrange the optimal agenda each day.

  • Book meeting rooms, work from several locations and include personal or branch meeting links in email signatures, within a single tool.

  • Comply with industrys' security standards with single sign-on, security gateways and functionality built with GDPR in mind.

• Create simple scheduling steps that fit every situation with, topic-based scheduling rules, empower customers with self-service support and align Skedify to your branding

  • Link your agents with specific topics regarding their expertise to guarantee that your customers will always meet the right expert.
    

  • Customize appointment settings like duration, scheduling flow, questionnaires and confirmation messages regarding the topic and complexity of the conversation

  • Confirm the incoming appointments via automated email to share meeting details like location, time and experts' contacts.

  • Decrease no-show appointments via email and SMS reminders sent automatically to your customers before the meeting.

  • Provide self-service access via the confirmation email so that customers can reschedule or cancel the meeting

  • Allow visitors to add the upcoming meeting to their calendars, share it and invite additional guests if necessary.

  • Adapt Skedify to your branding and provide continuous experience for your website visitors when scheduling.

  • Meet customer expectations with responsive design to provide the best user experience for appointment scheduling.

• Sync teams calendars with skedify schedule, integrate with your CRM tools and internal applications, set meetings with confidence between different time zones.

  • Synchronize Skedify schedule with calendar platforms like Google, Exchange (Office 365, Outlook) or iCloud Calendar.

  • Let your employees follow and adjust their schedule from any device via synced accounts.

  • Connect Skedify with your CRM, emails, calendar and other internal applications via Rest-API to guarantee frictionless data flow.

  • Analyze data about your branch network productivity, topics, locations, visiting hours and customer satisfaction level.

  • Communicate with your customers and team in their native language via the Skedify multilingual platform

  • Schedule meetings across different time zones easily via automated time zone conversion across your team's calendars.