Schedule, meet, win!

Branch-specific rules allows each branch the possibility whether or not to follow the rules set on enterprise level.

Take control of your availability by setting automated templates for working hours quickly and easily.

Optimise advisor productivity and time management by assigning specific rules such as subject, office and meeting type to certain time slots.

Connect your customers with the most suitable advisor for their needs, based on agent expertise.

Add additional flexibility to each office with the option to automatically accept appointments or consider them as meeting requests.

Personalise your customer's experience by offering a targeted appointment invitation link containing a specific subject, office, agent and/or meeting type based on their needs.

In case of absence or unavailability of the agent, the booked meeting can easily be reassigned to another agent.

Allow customers and agents to conveniently reschedule or cancel appointments.

Automatic buffer time between back-to-back meetings ensures better time management and allows agents to collect notes, take a break or prep for the next meeting.

You’ll have total control over your appointments with in-depth customisable scheduling rules such as meeting frequency, earliest/latest slot shown, etc.

Manage the number of customers that can book a specific meeting slot simultaneously.

Match customers with the right advisors assigned to a specific region. Optimising user experience and agent productivity for on-location, phone or video meetings.

Connect with your customers, no matter where they are. Book international meetings across time-zones with the confidence that all parties will automatically show up at the same time.

Don’t worry about engaging with a multilingual customer base. Our solution is available in English, Dutch, French, Danish, German and many more.

Both customers and agents receive email alerts and notifications when an appointment is scheduled and get timely reminders beforehand.

Both customers and agents can receive SMS alerts and notifications when an appointment is scheduled and get timely reminders beforehand.

Never miss a chance to boost your brand. Our branded confirmation and reminder emails can all be personalised according to your preferences.

All notification and reminder messages are fully customisable.

Include office-specific info such as contact, parking and accessibility information as well as a welcome message to optimise experience.

Adjust the calendar syncs accordingly. Choose to which calendar appointments need to be copied to and which calendars are taken into account for availability.

Connect and combine several calendars that need to be taken into account when scheduling appointments.

Two-way sync your Google Calendar to the Skedify platform. This covers both personal accounts as Google for Business accounts.

Two-way sync your Office 365 account to the Skedify platform. This covers both personal accounts as business accounts.

Calendar services provided by MS Exchange servers on premise. Skedify supports MS Exchange 2013 and higher.

Use our Open REST API to integrate Skedify into your application of choice.

Transfer all appointment data to your current systems.

Connect Skedify and a custom CRM to exchange information

Native two-way integration between Skedify and Microsoft Dynamics to streamline your customer journeys across both systems.

Native two-way integration between Skedify and Salesforce to streamline your customer journeys across both systems.

Single-sign-on, allows an employee to authenticate to the Skedify app using his company credentials.

Native two-way integration between Skedify and Sitecore to streamline your customer journeys across both systems.

The PBA, is a very powerful asset at your disposal when you have one or more commercial partners structurally generating leads for your commercial network. It allows partners to generate leads and book appointments through a partner-branded interface where each partner agent is authenticated and has acces to a specific set of rules for that partner channel.

Streamline the process of getting your consumers connected during a tailored customer journey. Start the Skedify website plug-in for a specific lead segment with pre-defined subjects and meeting types.

“Listings” is a particularly powerful feature for companies that offer listings (jobs, properties, projects, ...) with different scheduling rules (subject, office, dedicated agent, meeting type) per listing. This allows for a more efficient, streamlined and personalised customer journey.

Define different meeting outcomes that can automatically trigger actions in your other systems (CRM, CMS, ATS,...) to streamline your customer journey.

Capture extra information needed from the customer during the appointment booking process, specifically defined per subject. This can be done in Q&A form or other elements such as radio buttons, checkboxes, etc.

Optimise the day-to-day processes of your agents/branches/networks by getting deeper insights into all scheduling activities.

Gain full insights into the customer booking journey and optimize each step of the process to schedule more appointments.
Understand how your customers' and leads' interest is converted (or not) so you can spend your marketing budget where it triggers your customers & prospects into action.

Get insights into defined availability for your advisors and subjects and compare these against real availability offered to customers.